MOANA Smoked Rose Gold Tungsten Ring with Hawaiian Koa Wood Abalone & Guitar String

Frequently Asked Questions

• What materials are used in the MOANA Smoked Rose Gold Tungsten Ring?

  The MOANA ring is crafted with a fusion of tungsten carbide, Koa wood, abalone, and guitar string. This combination ensures exceptional durability and a unique aesthetic.

• Can I customize the MOANA ring with engraving?

  Yes, engraving is available on the inside of the band. Please email us for details on how to customize your ring with engraved text or designs.

• What sizes are available for the MOANA ring?

  The MOANA Smoked Rose Gold Tungsten Ring is available in sizes ranging from 5 to 15, including half sizes. Make sure to select the correct size when placing your order.

• How does the lifetime sizing warranty work?

  We offer a lifetime sizing warranty on the MOANA ring. If your finger size changes, you can exchange your ring for a different size for as long as you own it. Please note that the exchange is for size only, not style, and any custom engraving would need to be redone at your expense.

• Is the MOANA ring scratch-resistant?

  Yes, tungsten carbide is known for its exceptional hardness and durability, making the MOANA ring scratch-resistant and maintaining its pristine look for a lifetime.

• What care instructions should I follow for the MOANA ring?

  To keep your MOANA ring looking its best, regularly clean it with a soft cloth to remove dirt and oils. Avoid harsh chemicals and store it in a safe place when not worn.

• Will the ring's finish wear off over time?

  No, the polished finish of the MOANA ring is designed to be durable and maintain its luster over time, thanks to the properties of tungsten carbide.

• Can I return the MOANA ring if it doesn't fit?

  If the ring does not fit, you won't be able to return it for a refund, but you can exchange it for a different size under our lifetime sizing warranty. Please ensure you contact us to arrange the exchange.

• Are your diamonds and gemstones real?

  Yes. We offer genuine diamonds and gemstones, including certified lab-grown diamonds on many designs. Product listings clearly state the stone type, carat weight, metal purity, and other important details so you can shop with confidence.

• What if I don't like it or need to make a return?

  We want you to love your jewelry. If you're not completely satisfied, eligible items may be returned within our return window for a refund or exchange. Custom and personalized pieces may have different return requirements. Please review our full return policy for details before purchasing.

• Is it safe to purchase jewelry online from Gems By Gigi?

  Absolutely. Our website uses secure checkout technology to protect your information. We provide detailed product descriptions, high-quality photos, and responsive customer support to help you make an informed purchase. We're committed to delivering quality jewelry and excellent customer service.

• Why should I buy from Gems by Gigi

  Because you will get the best value for your dollar, you will have a unique gift or keepsake, and you can get your money back if you are not completely satisfied with the purchase.

• What if you don't have what I am looking for?

  This is impossible. We have so many connections for custom items and sources of different options we can find exactly what you are looking for or build it from scratch. Custom pieces are our specialty and we have decades of experience making dreams come true.

• What if I need it last minute and don't have time to wait for shipping?

  If you are near Oceanside, California, call us at (323)999-1436. We might have just what you need in a pinch and can schedule delivery or pick up.