Collection: Necklace

Frequently Asked Questions

• What types of necklaces do you offer?

  We offer a diverse collection of necklaces, including festoon styles with attached chains and choker styles featuring open centers. Our necklaces come in various materials, including sterling silver, 14kt gold, 10kt gold, and two-tone options such as white, yellow, or rose gold.

• Are the necklaces made with real gold and silver?

  Yes, all of our necklaces are crafted from high-quality materials. We provide options in sterling silver, 14kt gold, and 10kt gold, ensuring that you receive authentic and durable jewelry.

• Do your necklaces come with gemstones or diamonds?

  Absolutely! Our unique designed necklaces feature both gemstones and diamonds in various styles, allowing you to choose the perfect piece that suits your taste and occasion.

• How do I care for my necklace to keep it looking new?

  To maintain the quality and shine of your necklace, we recommend storing it in a jewelry box to prevent scratches, avoiding exposure to harsh chemicals, and gently cleaning it with a soft cloth after wear.

• What is your return policy for necklaces?

  We offer a hassle-free return policy. If you are not satisfied with your necklace, you can return it within 30 days of purchase for a full refund, provided it is in its original condition.

• Can I wear my necklace while swimming or exercising?

  While our necklaces are made from durable materials, we recommend removing them before engaging in swimming or exercising to avoid any potential damage or wear.

• How do I determine the right necklace size for me?

  To find the perfect fit, consider measuring your neck circumference or using a soft tape measure to determine where you'd like your necklace to sit. We also provide sizing information and guidelines on our website for better assistance.

• Are your diamonds and gemstones real?

  Yes. We offer genuine diamonds and gemstones, including certified lab-grown diamonds on many designs. Product listings clearly state the stone type, carat weight, metal purity, and other important details so you can shop with confidence.

• What if I don't like it or need to make a return?

  We want you to love your jewelry. If you're not completely satisfied, eligible items may be returned within our return window for a refund or exchange. Custom and personalized pieces may have different return requirements. Please review our full return policy for details before purchasing.

• Is it safe to purchase jewelry online from Gems By Gigi?

  Absolutely. Our website uses secure checkout technology to protect your information. We provide detailed product descriptions, high-quality photos, and responsive customer support to help you make an informed purchase. We're committed to delivering quality jewelry and excellent customer service.

• Why should I buy from Gems by Gigi

  Because you will get the best value for your dollar, you will have a unique gift or keepsake, and you can get your money back if you are not completely satisfied with the purchase.

• What if you don't have what I am looking for?

  This is impossible. We have so many connections for custom items and sources of different options we can find exactly what you are looking for or build it from scratch. Custom pieces are our specialty and we have decades of experience making dreams come true.

• What if I need it last minute and don't have time to wait for shipping?

  If you are near Oceanside, California, call us at (323)999-1436. We might have just what you need in a pinch and can schedule delivery or pick up.