Collection: Pendant

Frequently Asked Questions

• Do the pendants come with a chain?

  Our pendants can be purchased with or without a chain. You can choose according to your preference when placing your order.

• What are the available gold karat options for the pendants?

  We offer our pendants in 18kt, 14kt, and 10kt gold. You can select the karat that suits your style and budget.

• What colors of gold are available for the pendants?

  Our pendants are available in three stunning colors: yellow gold, white gold, and rose gold, allowing you to choose the perfect match for your wardrobe.

• What types of gemstones can be included in the pendants?

  You can find our pendants adorned with a variety of natural gemstones and diamonds. Whether you're looking for something colorful or classic, we have options for you.

• What shapes or designs are available for the pendants?

  Our pendant collection features an array of designs, including hearts, circles, crosses, animals, and more, catering to diverse tastes and occasions.

• How do I care for my gold pendant?

  To care for your gold pendant, gently clean it with a soft cloth to remove dirt and oils. Avoid exposure to harsh chemicals and store it in a jewelry box to prevent scratching.

• Are the pendants suitable for everyday wear?

  Yes, our pendants are designed to be durable and stylish for everyday wear. However, it's best to remove them during activities that could cause damage, like swimming or heavy exercise.

• Can I return or exchange my pendant if I change my mind?

  Yes, we offer a return and exchange policy. Please refer to our website's return policy for specific details and instructions on how to proceed.

• Are your diamonds and gemstones real?

  Yes. We offer genuine diamonds and gemstones, including certified lab-grown diamonds on many designs. Product listings clearly state the stone type, carat weight, metal purity, and other important details so you can shop with confidence.

• What if I don't like it or need to make a return?

  We want you to love your jewelry. If you're not completely satisfied, eligible items may be returned within our return window for a refund or exchange. Custom and personalized pieces may have different return requirements. Please review our full return policy for details before purchasing.

• Is it safe to purchase jewelry online from Gems By Gigi?

  Absolutely. Our website uses secure checkout technology to protect your information. We provide detailed product descriptions, high-quality photos, and responsive customer support to help you make an informed purchase. We're committed to delivering quality jewelry and excellent customer service.

• Why should I buy from Gems by Gigi

  Because you will get the best value for your dollar, you will have a unique gift or keepsake, and you can get your money back if you are not completely satisfied with the purchase.

• What if you don't have what I am looking for?

  This is impossible. We have so many connections for custom items and sources of different options we can find exactly what you are looking for or build it from scratch. Custom pieces are our specialty and we have decades of experience making dreams come true.

• What if I need it last minute and don't have time to wait for shipping?

  If you are near Oceanside, California, call us at (323)999-1436. We might have just what you need in a pinch and can schedule delivery or pick up.